PRIVACY
POLICY

Growth Pros ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website growthpros.com, use our services, or communicate with us via SMS, email, or other channels.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact or application form on our website
• Subscribe to SMS communications or marketing messages
• Schedule a call or consultation through our booking system
• Communicate with us via email, phone, or social media
• Engage with our interactive tools (Growth Scorecard, Revenue Simulator)

This information may include: full name, business name, email address, phone number, business revenue range, service interests, and any message content you submit.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and device identifiers. This data is collected through cookies, web beacons, and similar tracking technologies.

Information from Third Parties

We may receive information about you from third-party advertising platforms (such as Meta and Google), analytics providers, and CRM integrations when you interact with our advertisements or referral partners.

We use the information we collect for the following purposes:

• Service Delivery: To respond to inquiries, schedule consultations, and deliver the services you request.
• SMS Communications: To send appointment confirmations, reminders, and scheduling information when you have opted in to transactional SMS.
• Marketing Communications: To send promotional messages, updates, and growth insights when you have explicitly opted in to marketing SMS or email communications.
• Business Operations: To manage our client relationships, improve our services, and conduct internal analytics.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
• Advertising: To serve relevant advertisements on third-party platforms based on your interactions with our website and services, subject to your consent and applicable platform policies.

SMS Program Description

Growth Pros operates two distinct SMS communication programs, each requiring separate opt-in consent:

Consent Requirements

We obtain explicit written consent before sending any SMS messages. Consent is collected through our website contact and application forms. Providing your phone number alone does not constitute consent to receive SMS messages — you must affirmatively check the applicable opt-in checkbox.

SMS consent is never required as a condition of receiving our services.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further SMS will be sent. To re-subscribe, reply START.

Help & Support

For assistance with our SMS program, reply HELP to any message or contact us at [email protected].

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier plan. Growth Pros is not responsible for any charges incurred from your mobile carrier.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to the terms and conditions of your mobile carrier.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website, CRM, scheduling, email delivery, and SMS platforms — bound by confidentiality agreements.
• Advertising Platforms: Aggregated or anonymized data may be shared with advertising platforms (Meta, Google) for ad targeting and measurement purposes, subject to your consent and platform privacy controls.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Growth Pros, our clients, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not share SMS opt-in data or consent records with third parties for marketing purposes under any circumstances.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our advertising efforts. Types of cookies we use include:

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant ads and measure campaign performance on platforms such as Meta and Google.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact and application form submissions are retained for a minimum of 3 years for compliance and business record purposes. SMS consent records are retained for a minimum of 4 years in accordance with TCPA requirements. You may request deletion of your personal data at any time by contacting us at [email protected], subject to our legal retention obligations.

Depending on your location, you may have the following rights regarding your data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time via the unsubscribe link in emails or by replying STOP to SMS messages.
• Data Portability: Request a machine-readable copy of your personal data.
• California Residents (CCPA): You have the right to know what personal information is collected, to opt out of the sale of personal information (we do not sell personal information), and to non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our website may contain links to third-party websites, including our scheduling platform (Cal.com) and social media profiles. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access through our website. Growth Pros is not responsible for the privacy practices or content of third-party sites.

We implement commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and secure database storage. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when sharing personal information online.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will promptly delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For SMS-related inquiries, you may also reply HELP to any message you receive from us.